From: Tlefort
Sent: Friday, July 18, 2003 9:46 AM
To: sheddoctor@royaloutdoor.com
Subject: WOW! Service!

I have got to say in this day and age good service is a rare comodity! I had a tree go thru the roof on my y877 Yardmate shed yesterday. Not only did the shed withstand the impact well, when I called your service department they took care of my parts needs in minutes and had them on the way! I really Appreciate a good product and outstanding service! Kind of renews my faith as a consumer! Thank you and keep up the outstanding work!

The Esquire
Hi!

I just completed assembling my new Royal "Esquire" shed, and I wanted to say how pleased I am with the product. I am impressed with the overall quality of the shed kit, but was particularly struck by the quality of the manufacturing in the product components, as well as the clarity of the assembly instructions. I have put together a number of products in kit form, and have often found assembly instructions to be nearly unintelligible, and the manufacturing of the components to be badly wanting (i.e. screw holes improperly placed, pieces that don't fit properly together, etc.) You product was a very happy exception to that rule, and I congratulate you on producing a very attractive, high quality product.

Sincerely,
Ron Sept

The Esquire
Dear Shed Doctor and friends,
I recently purchased an S101 Esquire shed from Lowe's and assembled it this past weekend. It proved to be an outstanding purchase, and I would recommend it to anyone. The shed was and is very well engineered, quality is outstanding, and it was a breeze to assemble. All of the parts were there, and the instructions were easy to follow.

After installing the base track to my concrete slab the previous day, it took my 2 sons-in-law (under my supervision) less than 3 hours to assemble it to completion. By nightfall, my wife had moved me, my dog "Rusty," my beer cooler, recliner, and the wide-screen TV into it.

She sure was a good woman... :+)

Thanks to Royal, I am a very "happy camper." Your company is to be commended.\

Respectfully,
Paul DeJohn

The Winchester
"Just finished building the Winchester (Model S010) and I am extremely pleased with the final product. Easy to assemble, sturdy, and looks great. Your telephone support staff was extremely helpful (even though it was my error when I misplaced part of the accessory pack). Thanks for a quality product! Now my neighbors are considering getting one for themselves."
r,
Steven Clarke

The Manchester
"i purchased a royal manchester storage building and installed it this week end.i would like to tell you that i enjoyed building this shed,the instructions were clear,all the parts were there and they all fit like they were intended to.i am very pleased with the quality and the overall look.i installed shelves inside and it is very neat and organized.
thank you very much for a well made product.finally i purchase somthing and it turns out just like the photograph.
thanks again,very pleased"

greg lafleche