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Online
Privacy Policy
Royal Group, Inc. Limited (“Royal”) is
committed to respecting and protecting the privacy and security
of your personal information. Once you choose to provide us
personally identifiable information, you can be assured that
it will only be used to support your relationship with Royal.
WHAT IS PERSONALLY IDENTIFIABLE INFORMATION?
Personally identifiable information is information that refers
to specific individuals and is recorded in any form. This
information may includes such information as name, residential
or mailing address, date of birth, email address, ethnic origins,
financial and credit information, medical records and any
other factual or subjective information, recorded or not,
that may be personally identifiable.
Personally identifiable information does not include the name,
title or business address or telephone number of an employee
or organization. Nor does it include public telephone directories,
where the subscriber can refuse to be listed, certain public
registries and court records or other publicly available printed
and electronic publications.
WHY WE PROVIDE THIS STATEMENT
Royal provides this Online Privacy Policy (the “Policy”)
to demonstrate our commitment to preserving your privacy and
to make you aware of our privacy policy, practices and of
the choices you can make about the way your information is
collected and used. This Policy has been based on the 10 Key
Principals as provided by the Canadian Personal Information
Protection and Electronic Documents Act. To make this Policy
easy to find, we make it available at the Site.
ACCOUNTABILITY
Royal is committed to their responsibility for all of your
personal information that it has in its possession, including
any personal information transferred to third parties. Royal
is dedicated to implementing, establishing and adhering to
specific procedures for protecting personal information. Royal
is also dedicated in designating specific persons accountable
for the compliance of all privacy and security principals.
IDENTIFYING PURPOSES - WHAT WE COLLECT AND THE PURPOSES
FOR COLLECTION
On this Site, you can make requests and register to receive
materials. The types of personal information collected at
this Site are name and contact information. You supply the
personal and business contact information you choose.
In order to tailor our subsequent communications to you and
continuously improve our products and services (including
registration), we may also ask you to provide us with information
regarding your personal or professional interests, demographics,
experience with our products,
and more detailed contact preferences. The purposes for additional
specific information requested are outlined at the time the
information is being requested.
LIMITED COLLECTION AND HOW WE USE IT
Royal uses your information to better understand your needs
and provide you with better service. Specifically, we use
your information to communicate back to you, to update you
on service and benefits, and to update this Site to better
suit you.
From time to time, we may also use your information to contact
you for market research or to provide you with marketing information
we think would be of particular interest. At a minimum, we
will always give you the opportunity to opt out of receiving
such direct marketing or market research contact.
Royal requests and collects only the information necessary
for these purposes and limits the information required accordingly.
All information collected, will be collected by fair and lawful
means.
LIMITING USE, DISCLOSURE AND RETENTION - WHO WE SHARE
IT WITH
Royal will not sell, rent, lease or trade your personally
identifiable information to others. Unless we have your permission
or are required by law, we will only share the personal data
you provide online with other Royal entities and/or business
partners who are acting on our behalf for the uses described
in “How we use it and Limitation of Collection”.
Such Royal entities and/or business partners, including those
in Canada and/or any other countries, are governed by this
Policy with respect to the use of this data and are bound
by the appropriate confidentiality agreements.
Data collected online may also be combined with information
you provide when you register your ownership of Royal products.
Royal will not use or share the personally identifiable information
provided to us online in ways unrelated to the ones described
above without first letting you know and offering you a choice.
Your permission is always secured before we share your information
with third parties that are not acting on our behalf and governed
by this Policy.
CONSENT
Royal obtains your explicit consent prior to using or disclosing
personal information. The method of consent is appropriate
to the type of personal information being collected, used
or disclosed.
You can change your consent at any time. To change your consent,
please refer to the “Contacting Royal” section
of this document below.
ACCURACY OF INFORMATION
Royal ensures, to the best of their ability, to maintain accurate,
up to date and relevant personal information for its use.
You can help us maintain accurate records by keeping us informed
of any changes to your personal information, such as an address
change or a phone number change.
In order for you to ensure that the information being maintained
by Royal is complete and accurate, you may request access
to the information on record for review and request amendments
as required. If you find any errors in the information received,
please bring it to the Royal’s attention and it will
be rectified immediately. In the case where Royal has received
the information on behalf of a third party, it may be required
to refer you to that specific third party.
In order to obtain access to your personal information, please
contact us directly by using the “Contacting Royal”
section of this document.
SAFEGUARDS
THIRD PARTY LINKING
Links to third party web sites on the site are provided solely
as a convenience to you. If you use these links, you will
leave this Site. Royal has not reviewed all of these third
party sites and does not control and is not responsible for
any of these sites, their content or their privacy policy.
Thus, Royal does not endorse or make any representations about
the, or any information, software or other products or materials
found there, or any results that may be obtained from using
them. If you decide to access any of the third party sites
linked to this site, you do so at your own risk.
COOKIES
A cookie is a small file containing certain pieces of information
that a web site creates when you visit that particular site.
It tracks how and when you use a site and which site you visited
prior and stores this information. Currently Royal does not
use cookies on any of the sites under their current and direct
control and therefore NO personally identifying information
is being stored via this method. When the Royal site is browsed,
it is done so anonymously and privately and without revealing
any personal information unless specifically provided.
SECURITY
Royal is committed to ensuring the security of your information.
To prevent unauthorized access or disclosure, maintain data
accuracy, and ensure the appropriate use of information, we
have put in place appropriate procedures to safeguard and
secure the information we collect online.
Authorized third parties may need access to some of your personal
information. For example, if we need to ship something to
you, we must share your name and address with a shipping company.
We limit such third parties in their access and use of your
personal information. We do not otherwise share your personal
information with third parties, unless you have granted us
permission to do so.
OPENNESS, INDIVIDUAL ACCESS AND CHALLENGING COMPLIANCE
Royal is committed to responding to any questions or concerns
with respect to the privacy of your personal information and
any of the privacy policies and procedures herein.
Royal is therefore committed to:
readily providing specific information with respect to its
policies and practices relating to the management of personal
information;
providing, upon request, the existence, use and disclosure,
of personal information to an individual; providing the availability
of an individual to challenge or update personal information;
providing an individual to which concerns or challenges can
be addressed; and responding to your questions and concerns
with respect to the privacy of your personal information or
any of the privacy policies and procedures.
CONTACTING ROYAL
If you have comments or questions about this Policy, please
contact us at:
Royal Group, Inc. Limited
1 Royal Gate Blvd.
Woodbridge, Ontario
Canada L4L 8Z7
Tel.: (905) 264-0701
Fax.: (905) 264-0702
E-mail: privacy@royalgrouptech.com
GENERAL
By using this site you indicate that you accept Royal’s
Online Privacy Policy. Royal may revise this Policy at any
time by updating this posting. You should visit this page
from time to time to review the then current Policy as it
is binding on you. Certain provisions of this Policy may be
superseded by expressly designated legal notices or terms
located on particular pages at this Site.
©2003 Royal Group, Inc. Limited
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