Our promise to you...

Whatever your challenge or problem, we’ll take the time to listen to your story and provide you with an answer on the spot, or we’ll contact you as soon as possible once we have the best solution. We know how frustrating it is to go up a company chain and re-tell your "story" over and over again. At Royal Outdoor Products, you don’t have to. We strive daily to serve all of our customers consistently in a manner that not only meets their expectations, but also exceeds them. We understand that providing outstanding customer care means hard work and attention to detail. Each one of our fulltime customer Care Representatives is extensively trained to serve you, the customer.

Within North America call 1 877 GO ROYAL. Our telephones are staffed Monday to Friday from 9:00 a.m. to 5:30 p.m. (Eastern Standard Time). Whenever you contact our toll free hotline, you’ll always speak with a live person, not voice mail. In the event you require a replacement part, you can be assured of prompt delivery.

Emails will be answered within 24 hours of receiving them, or earlier during normal business hours. As an alternative, try our interactive service, "Live Help". By clicking onto the Live Help button located throughout our web site you are instantly connected with the Shed Doctor.

What our customers have to say...

Address - Royal Outdoor Products
5289 HWY #7 Unit #7
PO Box #56649
Woodbridge, Ontario
L4L 8V3

Email - sheddoctor@royaloutdoor.com

Phone - 1-877-GO ROYAL (467-6925)

Fax - 1-888-857-7383

Request a free video or brochure see the Shed Doctor!